Privacy policy

Privacy Policy

This Privacy Policy explains how HVYMTL collects, uses, and discloses personal information when you use our website and services.

Information We Collect

We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information when you place an order on our website or interact with us in other ways such as signing up for our newsletter or contacting customer support.

We may also collect information automatically when you visit our website, including your IP address, browser type, referring website, pages you viewed, and the dates and times of your visits.

How We Use Your Information

We may use the personal information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, products, and promotions
  • Providing customer support
  • Improving our website and services
  • Marketing and advertising our products
  • Preventing fraud and unauthorized transactions
  • Complying with legal obligations

Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or serving you. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also share your personal information in response to lawful requests from public authorities, including to meet national security or law enforcement requirements.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction.

Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@hvymtl.co.uk